Help Center

You can cancel a reservation by going to your Trips page, selecting the reservation, and clicking "Cancel Reservation". Please review the cancellation policy before proceeding as refunds vary based on the host's policy.

To become a host, visit our "Become a Host" page, create an account or log in, and follow the steps to set up your listing. Our team will guide you through the process of listing your space, setting prices, and managing bookings.

A security deposit is an amount that a host can require to cover potential damages. It's not charged upfront but may be claimed if damage occurs during the stay. Hosts must provide proof of damage to claim the deposit.

Hosts set their own prices. The price you see includes the nightly rate, cleaning fee (if any), and service fee. Additional guest fees may apply for extra guests beyond the base number. Hosts can also offer weekly or monthly discounts.

You can contact a host through the messaging system on the listing page before booking. After booking, you'll have direct access to message the host about check-in details, special requests, or any questions about the property.

Instant Book allows you to book a listing immediately without waiting for host approval. Hosts who enable Instant Book have agreed to accept your reservation automatically, making the booking process faster and more convenient.